Data Policy
Last updated: January 2026
1. Overview
This Data Policy explains what data we collect, how it's processed, and how long we retain it. This policy supplements our Privacy Policy.
2. Data We Collect
2.1 Calculator Data
| Data Type | Stored? | Purpose |
|---|---|---|
| Loan amounts | Session only* | Calculator function |
| Interest rates | Session only* | Calculator function |
| Property values | Session only* | Calculator function |
| Chat conversations | If logged in** | AI assistance |
* Cleared when you close your browser
** Stored to provide personalised assistance; can be deleted on request
2.2 Account Data
If you create an account, we store:
- Email address (for authentication)
- Display name (optional)
- Profile picture (if provided via OAuth)
- Authentication provider information
2.3 Analytics Data
We collect anonymised usage data including page views, calculator usage patterns, and general geographic region. This data cannot identify you personally.
3. Data Processing
Your data may be processed by the following services:
Neon Database
Stores account data and chat history for logged-in users. Data centre location: EU.
Vercel
Hosts our website. Processes requests and serves content. Edge locations worldwide.
AI Services
Chat conversations are processed by AI models to provide assistance. Conversations may be used to improve AI services as per provider terms.
4. Data Retention
| Data Type | Retention Period |
|---|---|
| Session data | Browser session |
| Account data | Until account deletion |
| Chat history | 90 days, or until deletion |
| Analytics | 26 months (anonymised) |
| Server logs | 30 days |
5. Data Transfers
Some of our service providers may process data outside the UK/EEA. Where this occurs, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your data in accordance with UK GDPR requirements.
6. Your Data Rights
You can exercise the following rights:
- Access: Request a copy of your data
- Deletion: Request deletion of your account and data
- Export: Receive your data in a portable format
- Correction: Update inaccurate information
To exercise these rights, contact us through our website or delete your account from your profile settings.
7. Security Measures
We protect your data using:
- HTTPS encryption for all data transmission
- Encrypted data storage at rest
- Regular security audits
- Access controls and authentication
- Secure coding practices
8. Contact
For data-related enquiries or to exercise your rights, please contact us through our website.